See list below for How To’s and genereal enquiries
Any other requests or assistance required please do not hesitate to reach out to us
Intro: “Welcome to Local Connect SA. In this tutorial, we’ll show you how to register for a Premium vendor package and add your first listing.”
Steps:
- “Click Sign Up and enter your details to create your vendor account.”
- “After registration, you’ll be redirected to the Pricing page. Select the Premium package and continue to checkout.”
- “Once checkout is complete, the Dashboard tab will appear in your menu. This is your business CRM.”
- “From the dashboard, go to Listings and click Add New. Fill in your business information, upload images, and publish your listing.”
- “Your listing is now live and visible to subscribers and customers.”
Outro: “For support, use the blue button at the bottom to log a ticket, or the green chat icon for live assistance. Thank you for joining Local Connect SA.”
Title: Local Connect SA – Subscriber Guide
Intro: “Welcome to Local Connect SA. In this tutorial, we’ll show you how subscribers can register, request quotes, and make bookings with vendors.”
Steps:
- “Click Sign In using Facebook or Google. This is the subscriber login option.”
- “Once signed in, you can browse categories or search for vendors.”
- “Open a vendor listing and click Request Quote. Fill in your details and submit.”
- “You can also book services directly from the vendor listing by clicking Book Now.”
- “Your dashboard allows you to manage quotes, view bookings, and track invoices sent by vendors.”
Outro: “For support, click the blue button at the bottom to log a ticket, or use the green chat icon for live assistance. Thank you for using Local Connect SA.”
Title: Local Connect SA – Vendor Dashboard Quote & Booking Guide
Intro: “Welcome to Local Connect SA. In this tutorial, we’ll show vendors how to manage quote requests, generate quotes, convert them to invoices, and handle bookings and customers from the dashboard.”
Steps:
- “From your dashboard, click Quotes to view all incoming quote requests from subscribers.”
- “Open a request, review the details, and click Generate Quote. Enter your pricing and add your banking details.”
- “Once the quote is ready, you can convert it directly into an invoice for the customer.”
- “Under Bookings, view and manage all customer appointments. Accept or decline bookings as needed.”
- “Click Customers to see a list of all subscribers who have interacted with your business, along with their history.”
- “If a quote request is no longer needed, you can delete the request or delete the quote itself.”
Outro: “For support, use the blue button at the bottom to log a ticket, or the green chat icon for live assistance. Local Connect SA makes it easy to manage quotes, invoices, bookings, and customers all in one place.”
Use Facebook or Google login to sign in.
Subscribers can request quotes, manage bookings, and contact vendors.
They do not create listings.
Click Sign Up or Sign In under the Directorist section.
Choose your package: Free, Business, or Premium.
Complete registration with your business details.
Once registration is complete, you’ll be redirected to the Pricing page.
Select your desired package and proceed to Checkout.
After payment, the Dashboard tab will appear in your menu — this is your company’s CRM.
Your dashboard is where you manage everything related to your business.
Dashboard:
View your active listings, invoices, quotes, and bookings at a glance.
Click + Add New Listing to create your business profile.
Fill in your business name, description, contact details, and upload images.
Click Publish to make your listing live.
You can edit or delete listings anytime under All Listings.
All Listings:
All visibile listings within the website.
Click on any listing to request a booking or quote
Invoices / Quotes:
Go to Invoices/Quotes → Create Invoice.
Fill in customer details, item descriptions, and amounts.
Send invoices directly to customers.
Customers can also request quotes from your listing page.
Bookings:
View all customer bookings here.
Accept or decline appointments.
Manage your schedule and availability.
Customers:
See all customers who have interacted with your business.
View their booking and invoice history.
Settings:
Update your business information, logo, and contact details.
Manage your subscription and preferences.
To upgrade, go to the Pricing page.
Select your preferred package and click Purchase.
Once payment is complete, your account automatically upgrades.
You’ll have immediate access to the new features included in your plan.
- Blue Button (bottom right in Dashboard): Click “Need Assistance? Log a Support Ticket” to open a support request.
- Green Chat Icon (bottom left in Dashboard): Use the Live Chat for urgent or priority issues — our team is available to assist in real time.
Can I cancel my subscription? Yes, you can cancel anytime. Your access remains active until the end of the billing cycle.
Are refunds available? Refunds are only processed if cancelled within 10 days of purchase.
Can I upgrade later? Absolutely — visit the Pricing page and select a higher package.
Click Forgot Password on the login page to reset your password.
If you signed in with Facebook or Google, use those platforms to reset your login credentials.
If login fails, clear your browser cache or try another browser.
Still stuck? Use the Button above to contact us.
To update your payment method, go to Dashboard → Settings → Billing.
Your billing history and invoices are visible under Invoices/Quotes.
If a payment fails, retry checkout or contact support using the blue ticket button.
Refunds are only processed if cancelled within 10 days of purchase.
Listings go live immediately after you click Publish.
You can edit or delete listings anytime under All Listings.
Changes update instantly, but may take a few minutes to appear in search results.
Vendors receive email notifications for new quotes, invoices, and bookings.
Subscribers receive email notifications when vendors respond to quotes or confirm bookings.
Make sure your email address is correct under Dashboard → Settings.
The dashboard is mobile‑friendly and can be accessed from any smartphone browser.
All core features — listings, invoices, quotes, bookings, and customers — are available on mobile (App INCOMING).
For best performance, use Chrome or Safari on mobile devices.
Your data is protected under our Privacy Policy.
Vendors and subscribers can view, edit, or delete their own information at any time.
Payment details are securely processed via PayFast and are never stored on Local Connect SA servers.
For full details, see the Privacy Policy link in the footer.